Workspace Owners and Admins can now conveniently transfer Workspace ownership in bulk to any other registered user. This mass-transfer capability is great for ensuring company Workspaces remain active and available for collaborators when processing account termination or job change requests.
Transferring as a Workspace Owner
The new bulk Workspace transfer capability is available to all users on the History > Workspace tab. From the Workspaces tab, select the check box alongside each Workspace requiring transfer, or select all workspaces by clicking the checkbox in the header row. Note that the checkbox is only available on Workspaces you currently own. Next, click the Transfer button in the top right corner.
As the last step, choose the new target owner and complete the transfer. All selected Workspaces are now owned by the specified user. As the original owner, you will remain as a collaborator on the Workspace, with Manager role.
Transferring as an Admin
The new bulk Workspace transfer capability is available to Admins when impersonating the Activity of another user from the Users list on the Enterprise Console.
Admins can perform bulk transfer on both active users (pre-termination) and deactivated users (post-termination). Additionally, Workspaces in both active and archived state can be transferred. Note that state is not changed as part of the transfer process, therefore it may be necessary to restore archived Workspaces in order for collaborators to re-gain access.
Decryption Keys
Due to the end-to-end encryption of Workspaces, transferring ownership does not transfer the decryption key codes necessary to decrypt Workspace content to the new owner. Options for obtaining the decryption keys for a workspace are to request the secure link containing the key code from a collaborator, a trusted device key or a portal master key. In the absence of the decryption key code, Owners may still access the Workspace in a limited capacity. Owners without key codes can view metadata such as collaborators, activity logs and file names, but are unable to view or download any Workspace content.
For more information on this feature please contact success@sendsafely.com.
SendSafely: Integrated File Transfer for the Apps you Love
If you are looking for a secure way to send or receive files with anyone, or simply need a better way to transfer large files, our platform might be right for you.