Being remote is the new normal. Whether you are a customer or an employee, the need to physically visit an office location has been virtually eliminated from most workflows. Being remote can...
In recognition of the advanced protection provided to the Financial Services sector, the SendSafely Serverless Email Gateway (SEG) has been named a winner of the Globee and Cyber Security...
Exporting a large number of files from a SendSafely Workspace just got easier. Multiple files and folders can now be downloaded as a single zip file that retains the original file and folder...
Zendesk agents using the SendSafely Agent App can now send secure messages in addition to (or instead of) file attachments. This feature is ideal for cases where an agent needs to send...
SendSafely Workspaces are now archived for 30 days prior to being permanently deleted from the platform. This new feature provides the ability for users to restore an archived Workspace should...
This blog post illustrates how to use a SendSafely Dropzone and our Secure Package Export Utility to automatically move received files into Google Drive for permanent storage or access by other...
SendSafely can now be used to shield your ticketing platform from inadvertently collecting and storing unwanted and unsolicited Personally Identifiable Information (PII) submitted by customers.
Workspace collaborators can now easily rearrange multiple files and folders within a Workspace using the "Move" menu option. Simply select the items you wish to move and choose the destination...
Workspace Owners and Managers can require collaborators to authenticate using an SMS pin in addition to email verification for extra protection against un-authorized access. SMS verification can...
SendSafely now offers a view-only setting for safeguarding customer PII and other sensitive data submitted to a Dropzone. The new "Restrict File Download" feature blocks the download, save and...
SendSafely is now listed in the Azure Active Directory application gallery, which makes setting up and managing user access via Single Sign On (SSO) a breeze.
The latest version of the SendSafely for Salesforce Service Cloud app is now available in the Salesforce AppExchange. This new version has a number of feature enhancements for improving usability...
In normal times, NES Digital Service (NDS) is focused on developing digital services that transform the way health and care works in Scotland. During the COVID-19 pandemic, NDS was asked by the...
Our popular Zendesk Sidebar App now allows agents to preview PDFs and most images directly from the Zendesk console without having to locally save the file.
This week we are launching a number of updates to the Received Items page aimed at users of our popular Dropzone feature. These improvements are designed to increase the efficiency and...