Here at SendSafely, we are enthusiastic users of Tines. Tines is a powerful automation platform designed for security teams to automate repetitive tasks without writing code. Its flexibility allows...


August 14, 2024

SendSafely for Intercom

We are pleased to announce our latest Digital Customer Service integration: SendSafely for Intercom. Our newest integration seamlessly adds SendSafely's secure file collection capabilities to...


The new SendSafely for Outlook add-in is now available! The add-in is purpose built for the Outlook web-based platform and works with all newer versions of Outlook on Windows and Mac as well as the...


July 17, 2024

Upload from Google Drive

Customers utilizing Google Drive for online file storage can now upload files directly to SendSafely using our new Google Drive integration. Files can be attached to both Workspaces and Transfers...


Organizations large and small are in constant need of tools that not only protect sensitive information but also integrate seamlessly into their existing workflows. Enter SendSafely Actions, an...


December 18, 2023

SendSafely for Slack (Beta)

SendSafely for Slack combines the convenience and efficiency of Slack with the protection of SendSafely's end-to-end encryption. SendSafely for Slack lets you conveniently launch SendSafely using a...


Our popular Zendesk Sidebar App now allows agents to preview video files in .mp4, .webm and .mov format in the Zendesk console. CX agents and support engineers alike will enjoy the streamlined...


September 21, 2023

SendSafely Audit Log API

SendSafely's new Audit Log API provides security and compliance teams broader visibility into events occurring in the SendSafely platform. Authorized users can perform targeted searches of log data...


Customer facing support teams are often the busiest employees in an organization, striving to provide the best customer service in the least amount of time. As a result, instead of protecting...


June 9, 2023

Workspace Name Search

Users with large numbers of Workspaces can now quickly search by name on the Workspaces listing page. This new search functionality makes locating a specific Workspace fast and convenient for users...


SendSafely now supports in-browser preview of video files in .mp4, .webm and .mov format. CX agents and support engineers alike will enjoy the streamlined process of viewing videos without having to...


The Enterprise Console has been redesigned for easier navigation and use. Admins can now quickly jump to their desired management function using new left aligned menu tabs. We have also added a new...


SendSafely account holders have long enjoyed the option of using Google Login to authenticate to SendSafely. We are pleased to announce we have extended this convenience to all guest recipients and...


Two new features have been added to our Zendesk agent sidebar app to streamline user workflows and help close tickets faster. Agents can now update customer file names to meaningful descriptors, as...


Automated expiration and deletion of sensitive data is one of the best, yet most often overlooked security controls an organization can use to protect itself and its customers. The absence of this...