December 18, 2023

SendSafely for Slack (Beta)

Have you ever wanted to DM a password, API key, or other sensitive data to a colleague over Slack? Our new SendSafely Slack app combines the convenience and efficiency of Slack with the protection...


Our popular Zendesk Sidebar App now allows agents to preview video files in .mp4, .webm and .mov format in the Zendesk console. CX agents and support engineers alike will enjoy the streamlined...


September 21, 2023

SendSafely Audit Log API

SendSafely's new Audit Log API provides security and compliance teams broader visibility into events occurring in the SendSafely platform. Authorized users can perform targeted searches of log data...


Customer facing support teams are often the busiest employees in an organization, striving to provide the best customer service in the least amount of time. As a result, instead of protecting...


June 9, 2023

Workspace Name Search

Users with large numbers of Workspaces can now quickly search by name on the Workspaces listing page. This new search functionality makes locating a specific Workspace fast and convenient for users...


SendSafely now supports in-browser preview of video files in .mp4, .webm and .mov format. CX agents and support engineers alike will enjoy the streamlined process of viewing videos without having to...


The Enterprise Console has been redesigned for easier navigation and use. Admins can now quickly jump to their desired management function using new left aligned menu tabs. We have also added a new...


SendSafely account holders have long enjoyed the option of using Google Login to authenticate to SendSafely. We are pleased to announce we have extended this convenience to all guest recipients and...


Two new features have been added to our Zendesk agent sidebar app to streamline user workflows and help close tickets faster. Agents can now update customer file names to meaningful descriptors, as...


Automated expiration and deletion of sensitive data is one of the best, yet most often overlooked security controls an organization can use to protect itself and its customers. The absence of this...


Version 1.9 of the SendSafely Salesforce app can be used with any Salesforce object, including custom objects, in addition to Service Cloud case records. This expanded coverage provides more...


SendSafely is now fully internationalized for customers operating in multiple countries and languages. Support for multiple languages is available for registered users and guests on all web portal...


We are excited to announce that SendSafely Workspaces now supports folder level collaborator permissions. This new, more granular access model allows a single Workspace to be used by multiple teams...


Enterprise customers can now utilize their own email domain for delivery of SendSafely notification emails. This option improves the overall brand experience for guest recipients and results in...


The Business Intelligence Group announced that SendSafely's Dropzone has been named as the Winner in the 2022 Fortress Cyber Security Awards for the Data Protection category!