The SendSafely Team Blog

Cloud security, privacy and compliance


SendSafely & Zendesk: Securing your Support Workflow

api_bg_blue.png

 

Zendesk's customer service software and support ticketing system is used by more than 200,000 organizations worldwide. Many of those companies frequently need to collect sensitive files from customers as part of their customer support workflow. 

To address this need, SendSafely offers multiple integration options for Zendesk users to securely exchange inbound and outbound files. Using SendSafely with Zendesk not only results in added security through our end-to-end encryption, but also eliminates the 20MB maximum file size limit imposed by Zendesk.

Read More [fa icon=long-arrow-right"]

Custom Clickwrap for Terms of Access

terms_clickwrap_ss_1422_550.png 

SendSafely Enterprise customers can now require external users to accept customized terms of access prior to allowing external users to send or recieve items using their SendSafely Enterprise portal. This feature was designed for organizations that distribute sensitive information through their SendSafely portal and want to impose specific restrictions on how the information is used. 
Read More [fa icon=long-arrow-right"]

Contact Groups: Streamlined Access to Frequent Recipients

contact_group_1422_550.png

Do you use SendSafely to send files or messages to the same group of people on a frequent basis? If so then you'll love our new feature, called Contact Groups, that lets you easily manage lists of recipients to streamline the sending process.

Read More [fa icon=long-arrow-right"]

SendSafely Workspaces: Secure Enterprise Collaboration

workspaces_1422_550.png

With all the recent high profile hacks occurring across the globe it is becoming readily apparent that encrypting data in transit is no longer enough. Beyond email, files and documents stored in cloud-based repositories are also at risk of being exposedSendSafely Workspaces combines the Fort Knox-like security and privacy of SendSafely with the collaboration features of document-sharing platforms like ShareFile, SharePoint, Box and Dropbox.

Read More [fa icon=long-arrow-right"]

SendSafely Nominated as Finalist in 2017 CyberSecurity Excellence Awards

cybersecurity_awards_finalist.pngSendSafely is proud to be one of five finalists in the 2017 CyberSecurity Awards for Secure File Transfer. The Awards honor individuals, products and companies that demonstrate excellence, innovation and leadership in information security.

You can cast your vote for us and read the full nomination here: http://cybersecurity-excellence-awards.com/candidates/sendsafely/. We appreciate your support!

Read More [fa icon=long-arrow-right"]

Encryption Tips for CPAs and Tax Professionals

encryption-for-cpa-tax-professionals.jpg

It’s that time of the year again, tax season. Un-arguably the most hectic time of the year for any CPA or tax professional. During this busy season, it is important to remember that the security and privacy of your client’s tax information is of the utmost importance, and securely communicating with co-workers and with clients is a vital part of keeping this information secure. To meet the security needs of your clients and your business, you need a solution that can securely encrypt sensitive emails and attachments. 

Read More [fa icon=long-arrow-right"]

4 Tips to Help You Stay Prepared for a HIPAA Audit

HIPAA-AUDIT-2016.jpg

If you work in the healthcare field, you’re probably somewhat familiar with the Health Insurance Portability & Accountability Act (commonly known as HIPAA).  What you may not know is that every year, the U.S. Department of Health and Human Service (HHS) Office for Civil Rights (OCR) conducts a number of compliance audits to ensure that covered entities are fulfilling their duties to adequately protect patient health information as required by HIPAA. Starting this year, the list of entities that can be audited was expanded to include small practices (those with less than 15 employees), and since the audit selection process is random it is important for your practice to be ready at all times.

Read More [fa icon=long-arrow-right"]

Cybersecurity Tips for Registered Investment Advisors

RIA-cyber-security.jpg

Read More [fa icon=long-arrow-right"]

What you should know about EU-US Safe Harbor and the new Privacy Shield Framework

EU-US.jpg

This past October, the European Court of Justice (ECJ) ruled to invalidate the long-standing Safe Harbor pact between the United States and the European Union. The Safe Harbor pact was established in 2000, and gave U.S. companies the right to transfer and store EU citizen's data stateside. The ECJ's decision was likely driven by recent revelations regarding data surveillance efforts by U.S. government organizations like the NSA. In light of this development, the European Commission and the United States recently agreed on a new framework for governing transatlantic data flows: the EU-US Privacy Shield.

Read More [fa icon=long-arrow-right"]

Does Your Law Firm Need Email Encryption?

email-encryption-for-lawyers.png

The practice of law is constantly evolving. As with most businesses, email has become the most common method for exchanging information with clients. As a legal professional, you have an ethical duty to take reasonable measures to protect client information from exposure to un-authorized access. If you accidentally send a document to the wrong person, or if your email gets hacked and leaked to the public, the ramifications could not only affect your clients but your practice and potentially your future.

The American Bar Association published a formal opinion entitled Duty to Protect the Confidentiality of E-mail Communications with One’s Client. In it, the ABA outlines several common scenarios where one must consider the risk of using electronic communications that third party may gain access to. Fortunately, there are many easy to use email encryption technologies that allow you to secure sensitive emails and attachments without sacrificing ease of use.

Read More [fa icon=long-arrow-right"]