The SendSafely Team Blog

Cloud security, privacy and compliance


5 Quick Tips for Handling TILA RESPA Integrated Disclosure Changes and Compliance with ALTA Guidelines

tila respa

Security and privacy are popular topics these days. In recent months, the American Land Title Association (ALTA) and the new TILA/RESPA Integrated Disclosure (TRID) Rule have emphasized the need for real estate professionals to provide a higher level of security for electronic communications related to real estate transactions. Specifically, in Pillar #3 of ALTA's "Pillars of Best Practices", ALTA states the importance of protecting sensitive data of clients and recommends using encryption to ensure security of non-public information (NPI). 

The Consumer Financial Protection Bureau (CFPB) has also weighed in, making it clear that lenders must provide adequate safeguards when it comes to the electronic exchange of information with clients. Of most importance is protecting information, specifically NPI that is valuable to hackers and thieves alike, such as names, income information, Social Security numbers, addresses, and other private information. Here at SendSafely, we've pulled together some quick tips on how you can maintain compliance with these new standards. 

 

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Trusted Browsers - An Easier Way to Access your Items

posted in New Features

Today we are announcing a new feature, called Trusted Browsers, which is designed to simplify the process of accessing items from your frequently used devices. With a Trusted Browser, you no longer need to rely on the sender providing a secure link in order to access new shared items. You’ll still need your username and password to access SendSafely, but once authenticated you’ll be able to access any item that anyone has shared with you.  

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Secure File Upload with Marketo Forms

posted in Integrations

We recently had a customer ask us for help integrating our Dropzone Widget  into one of their website forms, which use Marketo Forms 2.0. One of their requirements was that they need uses to attach a file containing sensitive information when submitting the form. Our secure upload widget seemed like the perfect fit, and it turns out integrating with Marketo was pretty easy. We’ve decided to share the code here for other Marketo customers that may want to do a similar integration.  

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Timezones that Travel with You

posted in New Features

Earlier this month we released a new feature that lets you configure the timezone used for showing date and time values related to your SendSafely items.  The default setting for your account can be set from the Edit Profile screen when logged into your SendSafely account.

If you’re on the road and log into SendSafely, you might notice that we will detect any change in your local timezone and ask you if you want to automatically update your SendSafely timezone settings to match the local time. If you choose Yes then your profile will be updated until your log back in from another timezone, at which point we’ll ask you again.  

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Customize your Default Expiration Settings

posted in New Features

Starting today, you can use the Edit Profile screen to set a custom default expiration time (in days) for new sent items.  

This new setting only controls the default value used when sending a new item. You’ll still have the same options you previously had for changing expiration settings on individual items, either from the Advanced Options section of theSend Items screen or from the Item Status page.

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Large File Upload Now Available with Zendesk, Say Goodbye to Ticket Attachment Size Limits

posted in Integrations

We are happy to announce that the SendSafely Zendesk App is now available in the Zendesk Marketplace. Our killer new app lets you add support for large file uploads and adds file-level encryption to your Zendesk Help Center. 

If you are a Zendesk user, you’ve undoubtedly run into cases where customers need to attach large files to a support ticket. Unfortunately Zendesk file attachment limits cap out at 20MB, regardless of what plan you are on…until now. If this has been a pain point for you in the past, you are going to love our new app.  

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SendSafely named on CIO Review Magazine's 2015 List of Most Promising Security Companies

posted in Press

We’re happy to announce that SendSafely was recently named to CIO Review Magazine’s list of the 20 Most Promising Enterprise Security Companies for 2015.  

Each year, CIO Review Magazine assembles a panel including CIOs and CEOs of public companies, industry analysts, and members of the magazine’s editorial board in order to identify new companies that have achieved significant momentum in the marketplace. Over the course of several months, the team analyzed over 300 companies with a specific focus on the cyber security solutions sector. Through nominations and consultations with industry leaders, CIOReview editors chose the final list.  

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Secure Upload Widget with Zendesk Integration

posted in Integrations

Over the past year, we’ve gotten requests from customers wanting an easy way to integrate SendSafely upload capability into their website so they can receive files from visitors.  Today, we are happy to officially release two new integration widgets designed for just that: the SendSafely Dropzone Widget and a Secure Upload Widget for Zendesk.

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Migrating to Google’s NoCaptcha ReCaptcha

posted in Engineering

Here at SendSafely we’ve been using ReCaptcha for a while now to protect unauthenticated portions of our website that may be susceptible to abuse by bots (the most notable of which is our Personal URL feature).

This month we upgraded all of our ReCaptchas to the new and improved “NoCaptcha ReCaptcha” API (officially known as ReCaptcha v2). Migrating existing ReCaptcha’s to the new v2 API was surprisingly easy. Unfortunately, our ReCaptcha code is not something we look at all that often, so we first needed to re-familiarized ourselves with the v1 implementation. As it turned out, we only needed to change a few lines of code to make our old code work with the new API. We thought we would post a summary of the steps needed to help those that haven’t made the switch but are thinking about it.  

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Notes about Chrome v40 and Content Security Policy Level 2

posted in Engineering

Here at SendSafely, we’ve advocated the use of Content Security Policy and have been running a fairly strict CSP in block mode for over a year now. With the release of Google Chrome version 40 this week, we wanted to highlight one important breaking change that resulted in the need for us to adapt our CSP to work with the new version of Chrome.

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