SendSafely's Restrict File Save and Print feature enforces view-only access to PDF and image files. When enabled, recipients can only view file contents within the SendSafely web portal (or one of our service desk integrations) and are unable to save, download, print or copy file contents to their local computer. This setting can be applied to outbound files from the SendSafely Send Items page, inbound files uploaded to a Dropzone and Workspaces.
Combined with our watermarking feature and the ability to enforce recipient access limits, securing your data has never been more comprehensive.
Sending Items
Restrict File Save and Print can be set on a per-package basis from the Send Items page (Advanced Settings section). Toggle the slider to the on position, and PDF and image files (.png, .gif, .jpg, .jpeg, .bmp) will be restricted from download. Note that when enabled, only PDF and image files can be added to the package.
Inbound Items (Dropzones)
Any Dropzone Owner or System Administrator can turn this feature on for an individual Dropzone. When enabled, all PDF and image files uploaded to that Dropzone are automatically restricted from download. To enable for a Dropzone, follow the below steps:
- Navigate to the Dropzone profile from the web portal menu bar
- Check the box next to the Restrict File Download (view only mode) option
- When prompted, choose Yes to limit the allowed file extensions to PDF and image files only. (You may choose to Leave as is, however any non-PDF or image files will be downloadable.)
Restricted Dropzone files can be viewed by agents in a preview window on the SendSafely web portal or within popular SendSafely integrations like our Salesforce and Zendesk apps.
Workspaces
Workspace Owners and Managers can turn on Restrict File Save and Print for an individual Workspace. When enabled, all PDF and image files stored in the Workspace are automatically restricted from download by all Collaborators, regardless of user role. To enable on a Workspace, take the following steps:
- Access the Workspace and click the Settings icon
- Turn on the Restrict File Saving and Printing Slider
- When prompted, choose Yes to limit the Workspace to PDF and image files only. (Any other file types will need to be removed from the Workspace prior to enabling this feature)
Contact sales@sendsafely.com for more information on how to enable this option for your SendSafely subscription.
SendSafely: Encrypted File Transfer for Modern Business
If your organization needs a secure way to transfer files with customers or business partners, our platform might be right for you. Contact us today.