We’ve made a small change to where you’ll find SendSafely’s marketing website. Starting today, our marketing pages are now hosted at explore.sendsafely.com instead of www.sendsafely.com. Nothing else...

The next generation of AI agents have evolved far beyond simple Q&A. Modern AI systems are increasingly capable of tackling complex, multi-step customer problems. Yet, few of these agents are well...

We have made it faster and more convenient to review multiple files at a time with our new Preview All feature. Instead of opening each file one by one, you can now move through every viewable file...

Our latest update makes working in Zendesk just a little easier on the eyes. The SendSafely Zendesk Agent App now supports Dark Mode!

Successful social engineering attacks are among the most difficult security incidents to prevent—especially when they exploit human trust. When an attacker compromises an internal employee and gains...

SendSafely's new ticket trigger functionality extends our integration capabilities with Zendesk by allowing you to update access to SendSafely packages in response to Zendesk ticket events.

Need to sort your SendSafely Zendesk uploads by team, region, or access level? Our Dropzone integration for Zendesk can automatically route submissions to different Dropzones based on customer or...

Modern browsers are increasingly focused on user privacy — and one area seeing major changes is third-party cookie (3PC) handling. This affects many apps that operate inside iFrames, including our...

Managing permissions across a growing user base can be challenging, especially when different teams require different levels of access to sensitive features. That’s why we’re excited to introduce...

We're pleased to announce three new endpoints for the SendSafely REST API, intended to facilitate more streamlined addition and removal of multiple recipients from SendSafely packages.

Workspace Owners and Admins can now conveniently transfer Workspace ownership in bulk to any other registered user. This mass-transfer capability is great for ensuring company Workspaces remain...